UP Health System – Marquette Opens Second Registration Area to Improve Access and Reduce Walking Distance for Patients

MARQUETTE, Mich. (June 16, 2025) — UP Health System – Marquette has opened a second patient registration area to help improve access, reduce walking distances and enhance the overall patient experience.

The new registration space was created in response to feedback from patients and families who shared challenges navigating appointments at the hospital. With two registration locations now available, visitors can more easily access the services they need and choose the most convenient parking for their visit.

“We are committed to making every patient’s experience at UP Health System – Marquette as smooth and stress-free as possible,” said Tonya Darner, Market Chief Executive Officer. “This update helps us better serve our community by offering more convenience and reducing barriers to care.”

Park with Purpose

To make your visit easier, park in the lot that matches the location of your appointment. With two registration areas now available, choosing the right parking spot helps you get to your destination faster and with ease.

Main Registration (Near Hospital Parking Garage)

• Services: Surgery and procedures, cardiac services, pain clinic and sleep medicine
• Location: Near the parking garage
• Parking: Use the parking garage or Lot A (patient and visitor parking)
• Hours: 5:15 am – 4:30 pm

New East Registration (Near Main Hospital Entrance)

• Services: Imaging, laboratory, X-ray, EKG, diabetes and nutrition
• Location: Near the main hospital entrance
• Parking: Lot A or Lot B (patient and visitor parking)
• Hours: 7 am – 5:30 pm

Medical Office Building Access

The Medical Office Building, located on the west side of the hospital campus, is best accessed by parking in Lot A (patient and visitor parking). This lot offers the most direct access for patients with appointments in that building.

Plan Ahead with Parking Maps

Visitors are encouraged to view the hospital campus parking map before arriving. Maps and parking guidance are available at UPHealthSystem.com under the patient guide section.

Ask for Assistance Upon Arrival

If mobility is a concern, don’t hesitate to request a wheelchair or escort assistance at the time of arrival. Our staff and volunteers are here to help you navigate comfortably from the entrance to your appointment location. Wheelchair assistance is available at every entrance—simply ask registration staff, and they’ll ensure you get the help you need.

Pre-Register Online for Faster Check-In

To reduce the time spent at registration, take advantage of our mobile pre-registration system. Before your visit, you can:

• Complete the required forms
• Confirm your insurance information
• Verify your personal details

Pre-registering allows you to skip several steps, making check-in quicker and more convenient when you arrive.

If you experience any issues with the kiosk, please ask a staff member for assistance. Traditional in-person registration remains available for those who prefer it.

Your Feedback Matters

We are committed to addressing concerns and making every visit as seamless as possible for our patients. Whether you’re here for a routine checkup or a specialized procedure, our goal is to ensure that your focus stays on your health.

Thank you for trusting UP Health System – Marquette with your care. By working together, we can continue to improve and provide the best possible experience for all patients and their families.