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Important Update: New Patient Portal Coming Soon for UP Health System – Bell and UP Health System – Portage

UP Health System – Bell and UP Health System – Portage are launching a new patient portal, powered by InteliChart. This resource will give patients access to their medical records, beginning April 15 at Bell and April 20 at Portage.

What You Need to Know

  • Our current patient portal, managed by Syntellis, will be sunsetting on April 30, 2026.
  • Medical records from the current portal will not transfer to the new patient portal.
  • Patients who wish to keep copies of their existing medical information should download their records before April 30, 2026.

What Action Should I Take?

We strongly encourage all patients who currently use the patient portal to:

  1. Log in to the current portal before April 30, 2026.
  2. Download or save your personal medical records for your records by following the steps below.

After April 30, 2026, your information will no longer be accessible through the current portal.

How to Download Records

  1. Log in to https://communicator.syntellis.com.
  2. Once logged into the patient portal, access the health record you want to download by clicking the "DOWNLOAD MY DATA" icon from the home screen.
  3. Next, click "Download Health Data."
  4. Under the "Download Health Data" section, select PDF or XML for the download format. Click the "BlueButton Download my data" icon to generate the CCD document. Note: If required by your browser, click "Yes" to view the exported file.

Note: Any patient data that you download from the portal is marked as "sensitive." This indicates that the file contains protected health information (PHI).

Need Records After April 30?

If you do not download your records before the portal sunsets, you may request copies of your medical records through our third-party medical records administrator, Verisma.

Instructions for requesting records can be found here: Medical Records.

Patient Portals by Hospital

UP Health System offers secure online access to your medical information. Start by selecting the location where you received care below.

Simple Tip for Patients

  • Went to the hospital (ER, surgery, overnight stay)? → Use the Hospital Portal
  • Saw a doctor in a clinic? → Use the Clinic Portal (Athena)

UP Health System – Bell

Hospital Care

InteliChart Patient Portal

UP Health System – Bell has a new patient portal as of April 15, 2026. See below for information about accessing this new portal, powered by InteliChart.

Secure, fast and free access to your medical records from anywhere.

Our patient portal was created with you in mind. By agreeing to participate and providing your email address, you will have access to important information about your recent hospital visit including:

  • Procedures performed during your visit
  • List of current and past medical issues
  • Discharge instructions
  • Lists of current medications and medication history
  • Radiology and laboratory test results
  • And more!

Register

Patients can provide their email address at the time of hospital registration and will automatically receive an email invite to sign-up for the patient portal in 24 hours.

You may also contact portal support for an invite using the support email address listed below.

Click the link below to sign-in after you have successfully enrolled with the InteliChart Patient Portal.

Sign-In

After you have successfully enrolled with InteliChart, you may also access your health information via the InteliChart Patient Portal App—available on the Apple App Store or Google Play Store. After downloading the app, sign-in with your credentials.

InteliChart Patient Portal App Icon - Download on the App Store. Download from Google Play.

For Assistance

Send an email to UP Health System Portal Support at Bell_Patient_Portal@lifepointhealth.net.

Until 4/30/26, patients still have access to the previous patient portal, SYNTELLIS, where records can be downloaded if needed. If you were already enrolled in the Syntellis portal and have issues logging in, please contact 800.851.5043.

How to Download Records

  1. Log in to https://communicator.syntellis.com.
  2. Once logged into the patient portal, access the health record you want to download by clicking the "DOWNLOAD MY DATA" icon from the home screen.
  3. Next, click "Download Health Data."
  4. Under the "Download Health Data" section, select PDF or XML for the download format. Click the "BlueButton Download my data" icon to generate the CCD document. Note: If required by your browser, click "Yes" to view the exported file.

Note: Any patient data that you download from the portal is marked as "sensitive." This indicates that the file contains protected health information (PHI).

Need Records After April 30?

If you do not download your records before the portal sunsets, you may request copies of your medical records through our third-party medical records administrator, Verisma.

Instructions for requesting records can be found here: Medical Records.

Clinic Visits (UP Medical Group – Bell Providers)

Clinic Portal (Athena) if you see a provider in an outpatient clinic.

  • Message your provider
  • Request appointments
  • Refill prescriptions

Access Your Clinic Portal:
UP Medical Group – Bell

Need Help?
Please contact your provider’s office directly for login or password assistance.

UP Health System – Marquette

Hospital Care (Inpatient, ER, Surgery, Imaging, Labs)

Use the Hospital Portal (Cerner) to view your hospital visit information.

  • View test results, visit summaries, and medical records
  • Please note: You cannot message your provider or schedule appointments in this portal

Access Portal:
UP Health System – Marquette | Hospital Portal (Cerner)

Mobile App Option:
Download the HealtheLife app and search for UPHS – Marquette

Need Help?
Password resets: Use portal support tools
Other questions: portal.marquette@lpnt.net

Need Medical Records?
Visit: UPHealthSystem.com/Medical-Records
Or email: upmarquette@verisma.com

Clinic Visits (UP Medical Group – Marquette Providers)

Use the Clinic Portal (Athena) for outpatient care.

  • Message your provider
  • Request appointments
  • Refill prescriptions

Access Your Clinic Portal:
UP Medical Group – Marquette

Need Help?
Please contact your provider’s office directly.

UP Health System – Portage

Hospital Care

Use the Hospital Portal to view your hospital visit information.

  • Access records for ER visits, imaging, and lab results
  • Please note: You cannot message your provider or schedule appointments in this portal

Access Portal:
UP Health System – Portage | Hospital Portal

Need Help?
Portal support: 800.851.5043
Email: patientportalsupport@syntellis.com

Other Questions:
Phone: 906.483.1556
Email: PHMI.DL MedicalRecords@portagehealth.org

Clinic Visits (UP Medical Group – Portage Providers)

Use the Clinic Portal (Athena) for outpatient care.

  • Message your provider
  • Request appointments
  • Refill prescriptions

Access Your Clinic Portal:
UP Medical Group – Portage

Need Help?
Please contact your provider’s office directly.