Pay My Hospital Bill

UP Health System VisitPay: The Convenient Way to Pay

UP Health System VisitPay gives you more flexibility, control and visibility to easily manage your hospital bills, now available at UP Health System. Watch the video to learn more.

UP Health System – Marquette

For care received at UP Health System – Marquette on or after June 15, 2024, please click the button below to pay online using VisitPay. Learn more about VisitPay below.

For more information or assistance, please call Customer Service at 844.423.0854.

Pay My Bill Online

For care received at UP Health System – Marquette on or before June 14, 2024, please click here.

UP Health System – Portage

For your convenience, UP Health System – Portage allows you to view and pay your bill online. Please click the button below to pay online using VisitPay. Learn more about VisitPay below.

For more information or assistance, please call Customer Service at 844.423.0873 and press 1 to speak to a representative.

Pay my Bill Online

UP Health System – Bell

For your convenience, UP Health System – Bell allows you to view and pay your bill online. Please click the button below to pay online using VisitPay. Learn more about VisitPay below.

For more information or assistance, please call Customer Service at 906.485.2653.

Pay my Bill Online

Frequently Asked Questions

UP Health System recently updated its billing statements and payment landing page.

UP Health System recently updated its billing statements and payment landing page. The new system updates include:

Revised statement designs.
New online bill payment and statement viewing portal.
Updated correspondence addresses and telephone numbers.
Text messages for statements and payment reminders.
Collections telephone numbers for past due accounts.

What can you do in VisitPay?

View current and past bills
Print itemized statements
Make payments or partial payments
Set up a monthly payment plan
Track payment history
Update contact or insurance information
Indicate your choice of paper or paperless billing statements
Securely contact the billing team

How do I view my UP Health System Hospital bill?

**You must have a paper statement in order to start this process

Visit uphealthsystem.com/portage
Go to “BILL PAY”
Scroll down to UP Health System – Hospital Name
Click on “Pay my bill online”
You will be redirected to the VisitPay website
You can create an account or do a one-time payment

To receive paper statements:

Log into lph.visitpay.com/#/
Click on account settings (menu on the right)
Under Personal information, click edit
Check the box for enable paper statements

**This needs to be performed for every bill that you receive

How can I pay online?

You may pay your hospital bill online using MasterCard, Discover, or Visa. Payments are processed within two business days, and there is no fee for making an online payment.

Is this form secure for submitting my credit card information?

Yes. The transaction portion of this website is protected with the latest encryption software.

Who can I call with questions about my account?

Please contact one of our business offices for assistance or questions with hospital billing.

UP Health System - Bell: 844.423.0499
8 am – 4:30 pm EST (Monday – Friday)

UP Health System - Marquette: 844.423.0854 | press 1 to speak to a Customer Service Representative and/or pay your bill over the phone
8 am – 4:30 pm EST (Monday – Friday)

UP Health System - Portage: 844.423.0873
8 am – 4:30 pm EST (Monday – Friday)

UP Medical Group | Portage Physician Practice Clinic: 906.449.1200

What if I don’t want to pay my bill online?

You can pay your hospital bill by mail using a personal check at:

UP Health System – Bell | PO Box 604156 Charlotte, NC 28260-4156.
UP Health System – Marquette |
UP Health System – Portage | PO Box 604154 Charlotte, NC 28260-4154.

Please refer to your hospital statement for additional payment instructions.

PLEASE NOTE: UP Health System hospitals only bill for hospital-related services. Each physician involved in your care will bill you separately. Questions concerning physician fees should be directed to their billing offices.

Manage your medical expenses with CarePayment

UP Health System wants to make sure you receive the care you need when you need it — without financial concerns standing in the way. That’s why we’ve partnered with CarePayment to help provide affordable financing to patients who need help paying their medical bills over time.

What is CarePayment?

CarePayment is an interest-free, long-term patient financing program that allows patients to pay off medical bills in affordable, monthly payments over an extended period of time with 0.00% APR. CarePayment is not a credit card and is not a collection agency. There is no application required and no impact on your credit score.

And, as long as your account is in good standing, you may add additional approved UP Health System charges to your CarePayment account, with all charges consolidated into one statement – all at 0.00% APR.

What are the benefits of CarePayment?

CarePayment provides a number of benefits, including:

Interest-free payment options for the lifetime of your initial charges. The 0.00% APR is not an introductory or promotional rate.
Additional time to pay medical bills without incurring late fees, interest charges, or being sent to collections.
Peace of mind knowing you can get the care you need without worrying about how you will pay for that care.

How do I enroll in CarePayment?

Ask a UP Health System representative to open a CarePayment account directly anytime, before or after your care.
Fill out the form on the CarePayment Marquette website to submit an inquiry about the CarePayment program and receive the information you need to enroll.
Contact CarePayment at 866.625.8532 to learn more about the program.
Information about other financial assistance programs at UP Health System is available by calling the Marquette Business Office at 906.449.1400.